Site operator
This website and online store are operated by:
Scale Media LLC, trading as The Small Plot
1621 Central Ave
Cheyenne, WY 82001
United States
Legal form: Limited Liability Company (LLC), registered in the State of Wyoming, United States.
Contact
Email: support@thesmallplot.com
Phone: +1 (870) 345-0042
Support hours: Monday to Friday, 9:00am–5:00pm Eastern Time
Responsible for the content of this website: Scale Media LLC, at the address above.
Nature of the business
We are an online retailer of artificial botanical décor: faux, silk and real-touch flowers, foliage and planters. We sell direct to consumers. We do not operate physical retail premises and the address above is not open to the public.
Everything we sell is artificial. Nothing in our range is living, preserved or edible.
Product imagery and descriptions
Product photography is supplied to us by the manufacturers and vendors of the items we sell and remains their property. Images are intended to represent each product accurately, but colours vary between screens and dye lots vary between production runs. Dimensions and stem counts are as supplied to us by the manufacturer.
Intellectual property
The Small Plot name, logo, site design, layout and original written content are the property of Scale Media LLC and are protected by copyright and trade mark law. You may not reproduce, distribute or republish them without our written permission. All third-party trade marks referenced on this site remain the property of their respective owners.
Accuracy and availability
We take reasonable care to keep prices, descriptions and stock levels accurate, but errors occur. Where a product is listed at an obviously incorrect price due to a typographical or system error, we may cancel the order and refund you in full rather than honour the error. We may change, limit or withdraw any product at any time.
External links
This site links to third-party websites and services, including carrier tracking pages and payment providers. We have no control over their content and accept no responsibility for it.
Limitation of liability
Content on this site is provided for general information. To the maximum extent permitted by law, Scale Media LLC accepts no liability for indirect, incidental or consequential loss arising from use of this website. Nothing here excludes liability that cannot lawfully be excluded, including your statutory consumer rights.
Governing law and disputes
These notices and any contract of sale formed through this site are governed by the laws of the State of Wyoming and the United States, without regard to conflict-of-law principles.
If you have a complaint, contact us first at support@thesmallplot.com. If you are a consumer resident in the European Union, the European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged to participate in, and do not currently participate in, dispute resolution proceedings before a consumer arbitration board.
Related documents
Terms of Service · Privacy Policy · Refund Policy · Returns & Exchanges · Shipping Policy
Changes
We may update this legal notice at any time by posting a revised version on this page.